Shipping policy
Thank you for shopping with DeathSet! Below you'll find all the details about our shipping process.
Shipping Policy
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
During periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will notify you by email.
Shipping Rates
Shipping charges are automatically calculated at checkout based on your delivery address, package weight, package dimensions, and the shipping service selected. This ensures you receive the most accurate shipping rate available for your location.
Available shipping options and estimated transit times will be displayed during checkout before you complete your purchase.
Delivery Estimates
Estimated delivery times begin after your order has been processed and shipped. Delivery estimates may vary depending on your location, carrier performance, weather conditions, holidays, or other circumstances outside our control.
Order Tracking
Once your order ships, you will receive a tracking number via email. Tracking information may take up to 24 hours to become active after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.
If you notice an error in your shipping address, please contact us as soon as possible at support@deathflex.com. We cannot guarantee changes can be made once an order has been processed or shipped.
Lost, Stolen, or Delayed Packages
Once a package has been handed to the shipping carrier, delivery is the carrier's responsibility. While we are happy to assist with locating a shipment, we are not responsible for packages that are lost, stolen, or delayed after they have been shipped.
If your package appears lost, please contact the shipping carrier first. If you need additional assistance, contact us and we will do our best to help.
International Shipping
We currently ship only within the United States.
Contact Us
If you have any questions regarding shipping, please contact us through our Contact page or by email at support@deathflex.com, and we'll be happy to assist you.